When you register a sub-account, the message "The provided login ID is not available." will be displayed. : AeyeScan Support Portal

*The URL for the Support Portal has been changed. Please click here for the latest information.

When you register a sub-account, the message "The provided login ID is not available." will be displayed. Print

Modified on: Wed, Jan 17, 2024 at 7:19 PM

You cannot register if the Login ID you entered is already in use, for example.

Even if you delete or deactivate a sub-account, you will not be able to use the login ID once registered.

In addition, AeyeScan has a system-wide specification that once a login ID is registered, it cannot be used to register an account.

We apologize for the inconvenience, but please change your login ID and register again.

Did you find it helpful? Yes No